EU customers have a statutory right of withdrawal under EU law within 14 days of receiving their order. BagID voluntarily extends this period to 30 days from delivery and makes it available to all our customers worldwide.

Use the form below to exercise your right of withdrawal. If your order has not yet shipped, we will cancel it and issue a refund. If your order has already been delivered, we will provide instructions for returning it for a refund.

Please see our full return policy for details on conditions.